- 1
Checking in
We look forward to welcome you in Amsterdam. Check the following website for the check in time at your location.
If you arrive at night or during the weekend, please come by the next available workday.
- 2
Check your inventory
Your room has been inspected before your arrival. But please check your room yourself for any malfunctioning or broken items.
- 3
Register at City Hall
If you are planning to stay in the Netherlands for a period longer than four months, you need to register at City Hall. This can only be done in person and with an appointment at City Hall. Depending on your situation, you may need to bring other documents. Make sure you have these before your appointment.
Amsterdam:
Contact City Hall Amsterdam.
14 020 (Dutch phones only)
Diemen:
Contact City Hall Diemen
- 4
Open a bank account
If you wish to open a bank account Lieven de Key recommends ING Bank.
What to bring:
Valid identification (passport or identity card).
Your printed tenancy agreement.
Residency permit or application (only for non EU tenants).
- 5
Check if you are eligible for local housing allowance
Housing allowance is a benefit awarded by the Dutch government to those who have lower income and relatively high costs for renting their home. The allowance received only covers some of the monthly rent, called the ‘rekenhuur’. This includes basic rent, caretaking facilities and electricity and cleaning in communal areas.
Find out whether you can apply for housing allowance:
- 6
Local Council taxes
Local taxes are not included in the rent. You will be responsible for paying these muncipal taxes, which the local authorities impose on all residents. There are two types of taxes: pollution levy and water tax. Most of you will receive a tax bill from Waternet or from the local City Council. You may not have to pay for these taxes, depending on your financial situation. Your City Council can inform you on this matter.
If you live in Amsterdam call 14020 and press 2 for English.
If you live at Rode Kruislaan or Bergwijkdreef call the office Gemeentelijke belastingen Amsterdam Amstelland at (020) 54 04 886.
Read Lieven de Key's house regulations
Here you find all the terms & conditions and house rules.